Jul 7, 2025

At PA Answer, delivering exceptional service isn't just a promise — it’s our standard. Today, we’re excited to share some news that highlights how we’re continuing to raise the bar and go above and beyond for our customers. 


When we first started, we made a commitment: to answer your calls within 15 seconds. But we didn’t stop there.


We’re proud to share that 90% of all calls are now answered within just 5 seconds!


That’s more than just fast — it’s peace of mind for business owners, a seamless experience for callers, and an elevated level of professionalism.


We know that every call counts. Whether it’s a new customer enquiry, a loyal client calling back, or a time-sensitive opportunity, our highly trained team is here to ensure that every interaction is handled quickly, courteously, and with care. We believe that excellent customer service starts with responsiveness — and that starts with us. 


We're proud to support small businesses and are committed to keeping callers connected, confident, and well taken care of.


Here’s to faster answers and continued success — together.


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PA Answer Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

T: 0333 800 0085

PA Answer Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

T: 0333 800 0085

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