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PA Answer – the Perfect Answer for SMEs

PA Answer gives small to medium size businesses the platform to perform more professionally, effectively and efficiently, whilst still operating within reasonable budgets.

PA Answer is an award-winning specialist business support service providing a range of services to help businesses provide a great service without the need to employ additional staff.

PA Answer dedicates a team of 2-3 professional, highly-trained named PAs to take care of your business. You get to know them and they get to know your business, offering a choice of services including:

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  • Telephone Answering – even one missed call can mean lost business. But can you afford to pay somebody to answer the phone just in case? Thanks to PA Answer you don’t have to. You need never miss another call again from as little as just over £1 per day.
  • Telemarketing – Many SMEs don’t have the resources to spare to run an effective telemarketing campaign. But even if those that do don’t necessarily hold the specialist expertise in-house. Your PA Answer PAs are experts in making calls to secure new business. However telemarketing is more than cold calling. We can also ensure vital outgoing calls such as repeat appointments or contract renewals are taken care of
  • Diary Management – There is nothing worse for a small business than to earn a reputation for unreliability. But in the fast moving world of business it’s easy to lose attention to detail occasionally. PA Answer’s online diary management system will ensure that your diary is always up to date and you never miss an appointment
  • 24/7 Holiday & Absence Cover – Every small business owner needs a break, and every small business needs a plan to cope with staff absences and holidays. Your PA Answer PAs are perfectly placed to seamlessly step into the breach to ensure your business continues to provide a friendly, efficient voice on the end of the phone, never missing all important calls.
  • Business Continuity – In even the smallest business you can always ensure you are never closed for business. Thanks to PA Answer’s Business Continuity Plans you can always appear ‘open for business’ whatever happens – even in exceptional circumstances such as flood, fire or severe weather conditions


You take care of what you do best – running your business – while PA Answer focus on what we do best, helping your business to run smoothly.