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Services

Telephone Answering

At PA Answer, Telephone Answering is our core service. It’s in our name and it’s what our reputation is built on. PA Answer is an award-winning company with a proud reputation for excellent customer service.

Your team of 2-3 dedicate PAs answer every call you miss, answering in your company name, within three rings, in a friendly and professional manner. In fact any caller to your business will believe they have reached a member of your own staff. Your PAs will then patch any urgent calls straight through, pass on messages via text, fax or email or handle general enquiries.

Your team of 2-3 dedicate PAs answer every call you miss, answering in your company name, within three rings, in a friendly and professional manner. In fact any caller to your business will believe they have reached a member of your own staff. Your PAs will then patch any urgent calls straight through, pass on messages via text, fax or email or handle general enquiries.

We are able to deliver consistently exceptional levels of customer service and client satisfaction thanks to our team of highly trained, professional and friendly PAs.

At PA Answer we are proud of every member of our staff, and we are extremely diligent when we hire our PAs because we know how vital they are for your business.

At PA Answer you only pay for the telephone answering services you need, when you need them. Our award winning telephone answering service is available from just £10.

Call 0333 800 0085 today to find out for yourself exactly how good our telephone answering service is, or click here for more information about our prices.

PA Answer Business Support Services

During our long history of supporting clients, PA Answer has been able to gradually extend the number of ways we are able to support our clients, always ensuring every service meets the exacting standards expected of us. Give our friendly and professional Virtual Assistants a call today on 0333 800 0085 to discuss we can help develop your business with our expert in a range of business support services;

Your PA Answer PAs manage your diary via a secure online diary management system which also provides you with easy access should you need to book, change or just check an appointment. And because our diary management system is in real-time any changes you make will be instantly visible to you and your team, whilst any bookings or changes your team make will be sent to you instantly via text message or email. Never miss another appointment again!

Is your business equipped to cope in any eventuality? Something as simple as a power cut or sickness bug or as severe as a Fire or flood can leave you temporarily closed for business. But your customers don’t know you’ve got a good reason not to take their call, and it will be little comfort if your next big customer decides to pick up the phone to you while you’re temporarily unavailable.

With a PA Answer Business Continuity Plan, you are always open for business, whatever the crisis.

Use your PA Answer PA to keep a record of any important meetings or appointments. Just conference call us in and give your full focus to the matter in hand, confident every detail is is being recorded by a PA you trust.

Administration & Order Processing Services

Administration is an essential part of every business, but doesn’t necessarily utilise the specialist skills you hold within your industry. Your PA Answer PA’s can take the strain and allow you and your team to dedicate more time to delivering your core business services.

Call us today to find out how our expert team of Virtual Assistants can remove your admin headache.Your trusted PA Answer PAs can provide a range of essential services for your business, including;

Including securely processing credit and debit card payments

PA Answer Dictation & Scribing Services are fast, accurate and Confidential. Whether you prefer to use our state-of-the-art digital dictation technology, or dictate to one of your PA Answer PAs, you can dictate from anywhere in the world, simply by using your mobile phone, and receive an accurate transcription by email.

Use your PA Answer PA to keep a record of any important meetings or appointments. Just conference call us in and give your full focus to the matter in hand, confident every detail is is being recorded by a PA you trust.

We can deal with any enquiries to your business over any platform, providing a trusted name to take business orders, giving out general information about your business, and take care of customers when you can’t.

Your PA Answer PAs can take responsibility for the financial side of your business for you, ensuring you get always get paid.

Social Media is about interaction as much as it is posting. Your PA Answer PAs can monitor and manage your social media feeds, interacting with and building your following.

Your dedicated PAs can make the outbound and follow up calls that secure new and repeat business.

PA Answers team of expert telemarketers are just that – experts. Your PA Answer PAs enjoy making those vital calls, passionately selling your business, and producing New Leads, Follow up Existing Leads, Set up Appointments or Secure Repeat Appointments, and ensure Service Agreements and Contract Renewals for your business.

Sent via your branded company template to a dedicated email list. We track response and can even follow up any leads generated by phone.

Make sure your marketing spend is producing the desired results. PA Answer can help you track the success of your marketing campaigns, providing you with a dedicated telephone number to track enquiries and direct response to a particular direct mail, advertising campaign or special promotion.

It's your call! Call us today on 0333 800 0085

How we could help your business? Contact us today to find out