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Retail

Retailers – put the emphasis on personal service

In customer facing businesses the customer experience can be Telephone Answering Business Supportvital to your success. It’s all about going the extra mile to provide a personal service and ensure every customer leaves your business happy.

Working hard is no guarantee that you are providing the customer with everything they need. In fact the harder you work the more likely you are to leave some customers less than satisfied.

We exist to support your business. PA Answer is here to fill any gaps in your business, our expert range of outsourced support services includes; telephone answering, diary management, holiday & event cover, order-processing, tele-marketing, customer services and business continuity.

Virtual PAs

Our award-winning services are provided by our team of highly-trained multi-skilled Virtual PAs, who love what they do. We dedicate you a small team of dedicated PAs who deal with every enquiry to your business and build a professional relationship with you and your business.

Your team of PA Answer PAs can help you and your business find more hours in the day.

Provide a friendly voice to your online department

Your PA Answer PAs can ensure that the virtual area of your business is always accompanied by a friendly and helpful presence on the end of the phone, regardless of how busy you or your staff are.

Not only that, PA Answer also offers a comprehensive order processing service. Your team of dedicated PAs can take payments, deal with general enquiries, and send brochures and marketing materials.

It's your call!

Contact us today to find out how we can help your business

How can PA Answer help your business?

Telephone Answering

However busy you are serving customers, don’t give your potential clients the opportunity to go to a competitor before you’ve even spoken to them. By answering calls when you can’t, PA Answer can ensure your business never misses another call.

Ensure you always offer the best customer service

A huge factor in securing repeat business is always leaving a happy customer. Your PA Answer PAs can ensure that any call to your business in handled in a friendly and professional manner, and work diligently to provide relevant advice or solve any problems.

24/7, Out of Hours and Holiday Cover

Many retailers already work more hours than is healthy. Let PA Answer help you relax during time off, safe in the knowledge that your business is maximising every opportunity.

Order Processing

Taking payments, sending marketing materials, dealing with general enquiries. Let your PAs take responsibility for key business services on an on-going or ad-hoc basis.

Business Continuity

We ensure your business is always open for calls, whatever the situation – fire, flood, or even sudden staff sickness.

As so much more than a telephone answering service, PA Answer can add value to your business, at the same time as removing stress and lowering costs. Contact us today on 0333 800 0085 to see how we can help your retail business from just £10 per week.