Leisure & Tourism
Supporting you and your business when you need it most…
Whether you’re running a hotel, restaurant or even holiday complex there are periods of time when customer volume is higher than other times of the year. As these differ from year to year, getting additional staff to cover can be both difficult and costly – that’s without unexpected staff shortages.
High quality, attentive customer service is second to none at PA Answer, with our professionally trained (and award-winning) personal virtual PA’s on hand at the drop of a hat; whether that’s taking your calls, managing reservations or dealing with customer service and marketing – we make it easy for you.
With our PA’s available all day every day there is no need to ever worry about missing a customer enquiry again, we can take your calls 7 days a week, 24 hours a day.
Never miss another call
If you are rushed off your feet for the majority of the day and leave your incoming calls to voicemail, you may be losing bookings. 70% of callers won’t leave a voicemail message – will they just call a competitor instead? At PA Answer we can promise that you will never miss a call, and thus a potential booking again because our answering service is award-winning for a reason.
Similarly, your PA Answer PA will be on hand 24/7 to ensure online bookings are sent to you immediately by text and email, along with all other administrative tasks you want completed by us. To keep your in-house employees focused on customers and their needs, PA Answer promise to look after your new and returning customers.
Improving business performance
Whilst providing the highest quality service at all times to your customers, there is no need to pay staff around the clock. PA Answer will save you money and the time taken to train a new employee because your personal PA Answer PA is trained to the highest standard and gets to know you and your business. Your calls will be answered in your business name and dealt with quickly and efficiently – any messages will be sent immediately by text and email and any urgent calls can be transferred to you.
PA Answer can add value to your business, with telephone answering and business support services starting from just £10 per week. Call PA Answer today on 0333 800 0085 and find out how we can help support you and your business’ success.