How can your online business offer customers a more human connection?
As far as technology evolves, it is worth remembering that your clients are still human beings, and a large percentage of them still prefer to speak to a real person – especially if something has gone wrong!
PA Answer is an award-winning telephone answering and business support service which exists to help businesses provide more for their clients by providing the benefits of staff at a fraction of the cost.
PA Answer provides your business with a small team of dedicated, named Virtual PAs who provide a friendly and trustworthy voice on the phone, giving your customers confidence that there is a human safety net to your business.
Once they’ve spoken to one of your extremely professional and highly-trained PA Answer PAs, even an unhappy customer is likely to report a more positive and professional image for your business, compared to leaving customers frustrated by a lengthy string of emails to deal with any issues, whereas a prospective customer is more likely to give you their repeat business having experienced professional, helpful and instant service from our Cambridgeshire-based offices.