An Award-Winning Outsourced Answering Service for the Corporate World
PA Answer is an award-winning outsourced telephone answering and business support service which could improve your organisation’s level of customer service whilst simultaneously streamlining your administration department and reducing your secretarial budgets.
How can a corporate outsourced answering service improve the level of customer service your organisation offers on a call-to-call basis?
PA Answer provide a professional answering service offered by a small team of highly-trained, friendly PAs who are dedicated to your account, who are experienced and expert in answering calls and providing a professional image for your organisation.
How do we do it?
PA Answer’s core business strategy is the offering of an exceptionally high level of personal service whilst reducing our client’s costs. The opposite of call centre culture PA Answer instead operates with the same levels of professionalism, dedication and responsibility as your in-house staff.
PA Answer dedicates a small team of PAs to your account, and your PAs are always your PAs. They become as well known and trusted to your organisation as members of staff, except that because you only pay pay them while they are actually working, PA Answer can help you cut your administration budget without compromising on quality of service, in fact you may raise it.