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Why an Answering Service is Perfect for Tradesmen As we edge ever nearer the British summer time, each day looks brighter and the weather’s getting warmer. People look to fix up their homes or overhaul their overgrown winter gardens. It’s a great time of year to be a tradesman! With diaries filling up and working [...]
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“It doesn’t matter what sort of day they’re having, the team is always cheerful and always puts your business first” - a Telephone Answering Case StudyPrevious companies could only offer 9 AM - 6 PM with no weekend cover. No other company could offer the same substantially longer hours, which gave me massive gains to [...]
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Answering an important call whilst working can be tempting, but is liable to end in disaster. Alternatively, you can choose to stop work while you take the call, creating an unprofessional image. Or, you could let PA Answer take those calls, and let you carry on with your work, without missing out on potential clients. […]

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How PA Answer’s telephone answering service reduced complaints to zero For most new businesses, the biggest worry when starting out is not getting enough calls. But when Flux Freestyle opened its doors in Ipswich, becoming Suffolk’s first and only trampoline park, the reception was flooded by calls and struggled to cope with the enormous demand. [...]
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Phone calls are quite simply the lifeblood of every single business. Without them your business will wither and die. You spend all your waking hours thinking about ways to make someone, anyone pick up their phone and call you. You spend a fortune putting your phone number in front of their great big goggly eyes […]

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On Friday 25th August, local business PA Answer will be answering calls to raise money for East Anglian Air Ambulance. The Ely-based telephone answering service is donating £10 for every 100 calls answered by their team on the day to raise money as part of Phil’s Ride, in memory of Phil Beeton who tragically lost [...]
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Why PA Answer? “Customer Service and Professionalism.” Vortex 6 specialises in business enablement services, focusing on the networking and IT industry. Based in Bracknell, they deliver award-winning compliance and rebate management software, advanced technology and strategic sales development training and consultancy, all geared towards making their clients’ businesses more profitable. We asked Vortex 6’s Operations [...]
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Why PA Answer? “They answer calls properly.” The Office Furniture Advisory Service (OFAS), based in Bracknell, is the leading information resource offering impartial information on office furniture. Established 1987, OFAS is celebrating its 30 year anniversary in 2017. As a member service, a professional response to callers is vital to maintaining the relationships built up [...]
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Luxe Private Clinic, based in Nottingham, provides a luxury non-surgical treatment service. Having recently been awarded Whatclinic’s 2017 ‘Patient Service Award’, Luxe prides itself on the ultimate client experience – “from initial phone call to superior after care.” With this in mind, we spoke to Founder & Managing Director Rueben Thaxter about why Luxe engaged […]

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