Call Answering UK | Cambridge

What is PA Answer?

PA Answer is an award-winning telephone answering & business support service

Every call you miss will be answered in your company name by an expert PA, who has a full working understanding of your business.

PA Answer dedicates 2-3 highly-trained, friendly and professional PAs to your account who get to know your business and become like a member of your staff – but at a fraction of the cost. Many of our customers pay less than £10 a week for the PA Answer telephone answering service.

Alongside our expert telephone answering service, your team of PA Answer PAs provide a range of business support services, including; diary management, telemarketing, holiday & event cover, order processing and business continuity services.

Why do you need PA Answer?

When 7 out of 10 callers won’t leave an answerphone message, a missed call can mean lost business.

PA Answer’s award-winning answering service exists to answer the calls you miss, ensuring you never miss a valuable business call again. No matter where you are or what you’re doing, you can be confident that your business is always open for business – even if you have no staff on site or lose power. 24 hours a day, 7 days a week, 365 days a year

Bespoke service

Only pay for the services you need, when you need them!

Dedicated PA’s

The same 2-3 dedicated PAs answer all your calls, with an ever-growing knowledge of your business

7 days a week

Enjoy stress-free weekends knowing all your calls are being answered efficiently

A short insight into

Return on investment
is guaranteed with
PA Answer.

How much will it cost me?

PA Answer’s flexible and bespoke price plans start from as little as £10 per week – we work with you to find a plan that suits your business to benefit from as many of our services as you need

Call us today to find out about how PA Answer can help your business. »

User Reviews

PA Answer proide a fantastic telephone answeringservice, Chris and his team are first class. Now I can stop answering my phones and get back to building my business

Duncan Boltt, ,

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What I really like about Pa Answer is that they give you a specific girl to look after your calls so they answer the phone just like they're from your business. Its given me real peace of mind. Thanks.

Greg Hoffmann, ,

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The easy way to manage a 24-hour help desk. There's always someone to talk to if there are any problems.

Harbans Banta, ,

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I have used PA Answer for several years and the service is exceptional. They are helpful and customers are happy to leave messages.

Jason Edworthy, ,

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Great telephone answering service from PA Answer, as well as taking our missed calls they provide holiday cover, 24/7 answering and even outbound sales and credit control calls. We couldn't run our business without them

Kate Everett, ,

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A business essential The PA Answer service has enabled us to grow in the knowledge that we have the back up of our team of brilliant PAs whenever we need them. The best value for money support service in the UK

Kelly Richard, ,

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First class service, by a first class team. Have found my business turnover has increased after joining PA Answer (Before missed calls went to an answer phone in my office, callers did not leave messages, now they always get to speak to a human...

Neil Burgess, ,

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The girls from PA answer are very polite, helpful and friendly and we have been using their services for years now. i would 100% recommend this company and have done on multiple occasions. Everytime i have to speak to the girls they are a great...

Removals Cambridge & Royston, ,

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“They have helped a lot with the business in terms of freeing up time and gaining more bookings. I like the fact that they cover the calls over the weekend as well. Even when we’re closed, we're picking up all our calls."

Rueben Thaxter – “We’re booking more clients…Even when we’re closed, we’re picking up all our calls!”, ,

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What encouraged you to use PA Answer? “The ease of setting up & implementing the service along with the great customer service initially provided by Jade.” The best thing about PA Answer? “The customer service & professionalism of everyone, t...

Vortex 6 – “Customer Service and professionalism”, ,

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Why do you need us?

What could PA Answer do for your business?

You never have to miss another call again – thanks to our telephone answering service all the calls you miss will be answered by your own fully-trained, friendly and professional PA
Never miss another appointment again – your schedule is always up to date with our online diary management system
24/7 holiday & event cover – PA Answer allows you to relax on your time off, safe in the knowledge your calls are being dealt with professionally
Order processing – your trusted PA Answer PAs can provide a range of essential services for your business, including order taking, customer service enquiries and more
Telephone Marketing – Your dedicated PAs can make the outbound and follow up calls that secure new and repeat business
Always open for business even during a crisis – Your PA Answer PAs are still answering calls when you have no power, a shortage of staff or are off-site